Returns and Exchanges
ArcticFX Guarantee:
ANY PROBLEMS arising within 30 days of receipt that we deem to be our responsibility will be taken care of at no charge to the customer.
ArcticFX 14 Day No Hassle Returns & Exchanges:
ArcticFX Graphics will accept returns and exchanges FOR ANY REASON up to 14 days from the date the graphics are received. The graphics must be in original condition (all graphics must be intact, cannot be removed or cut from the roll, and in the original packaging). Return shipping cost will be the responsibility of the customer.
One-off custom designs (designs not existing on the ArcticFX Graphics website) may be returned under our 14 Day No Hassle policy but any custom design charges are non-refundable. If you are exchanging a one-off custom sled wrap for a different model sled or a new design, additional custom charges will apply.
Chrome and Prismatic Chrome Orders do NOT qualify for the ArcticFX Graphics Returns & Exchanges policy as all sales are final.
*Please note: We will NOT mail any new graphics out and/or issue a refund until receipt and inspection of the original graphics kit first.
ArcticFX Returns & Exchanges after 14 Days:
ArcticFX Graphics will accept returns and exchanges 15-30 days after the graphics have been received with a 20% restocking fee based on the original retail amount. The graphics must be in original condition (all graphics must be intact, cannot be removed or cut from the roll, and in the original packaging). Customer will be responsible for all shipping costs, custom design costs, costs for logo adds, and any price differences between products that are being exchanged.
*Please note: We will NOT mail the new sled wrap out and/or issue a refund until receipt and inspection of the original graphics kit first.
ArcticFX Graphics will NOT accept returns or exchanges for any reason after 30 days.